Kepuasan Pemustaka Terhadap Fasilitas Perpustakaan di Fakultas Psikologi Univ…

This study aims to determine the characteristics and level of user satisfaction on the facilities available at the library of the Faculty of Psychology UGM. This descriptive quantitative study, po…

Impact of self service tecnology quality on customer satisfaction ; Acase of …

Edisi

Gadjah Mada Intern ,Vol 17,No 1, Jan -April 2015

ISBN/ISSN

14111128

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 Int

Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas nasabah bank peng…

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887841

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 bus

Faktor-faktor penentu kualitas hubungan dan kedekatan hubungan dalam pemberia…

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887868

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 650 bus

Pengaruh Pelayanan Purna Jual Terhadap kepuasan pelanggan pada PT Surya Toto …

Edisi

Business and Banking, Vol 4, No 2, November 2014

ISBN/ISSN

20887841

Deskripsi Fisik

ii , 24 hlm,: 24 cm

Judul Seri

-

No. Panggil

J 658.15 Ind

Pengaruh overall satisfaction terhadap brand trust dalam membentuk purchase l…

Edisi

Ventura11, No.1, April 20081-24

ISBN/ISSN

-

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

J 330/3 Ven

Total Quality Service [TQS] : alternatif peningkatan kualitas perguruan tinggi /

21 st century has created social life more competitive in politic, social, culture, and education. The competition development finally forces university as a high education caretaker to give maximu…

Menuju kepuasan pemustaka [towards library users' satisfaction] :

The current development of information and communication technology [ICT] decreased communication between library staffs and library users. The use of computer and internet has lessened their relat…