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Implementasi sistem manajemen mutu ISO 9001:2000 di perpustakaan :
This writing will be discussing about quality standard management implementation system of ISO 9001:2000 in library institution. The word ISO is taken from greek which means 'same' and 9001 is a standard related to quality management. The implementation of ISO in library is a sustainable process which needs all supports. To apply it, needs fourth steps; 1)planning, 2)document compiling and validating, 3)certification. The advantages of the implementation of ISO are: first, promoting the trust and library user satisfactory by means of organized and systematic quality insurance. Second, promoting, image and competitive strength in the global market. Third, promoting the awareness if library quality. Fourth, triggering and creating positive changes in terms of quality culture at the institution of library.ifa.
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