Artikel

Kepemimpinan strategis pada pelayanan publik building the trust :

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Penilaian

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The service quality can be done through the changes of vision and orientation that is more focused on the public interest service. In this case, leaders have important strategic roles in influencing the success of the organization in providing excellent service. The leaders in various pyramid strata of the public organization should provide their support and commitment to their subordinates who are always devote or dedicate to in delivering the public service, support, and commitment to the users of the public services. The performance of government is needed in the realization of excellent service, such as to maintain the commitment, to keep the consistency in improving the quality of public services continously, and to provide the guarantee against the services. Nowadays, people can no longer give full confidence to changes in service bureaucracy that currently shown by the public service organization, within which is led by a creadible leader.ifa.

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Informasi Detail

Judul Seri

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No. Panggil

J 300 Kal

Penerbit

: .,

Deskripsi Fisik

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Bahasa

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Kalamsiasi4, Nomor 1, Maret 201163-78

Subjek

Kualitas Layanan Publik
Kepemimpinan Strategis
Building The Trust

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Pernyataan Tanggungjawab

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