Library is an information resource centre that provides intangible services. Library is also known as a not-for-profit-organization that provides places for reading. Libraries in Indonesia have not been professionally administered. But now library institutions at all levels, including those at the academic institutions, begin to revamp, continue the scientific tradition, develop the nation's ci…
Perpustakaan sebagai pusat informasi tidak saja mengemban fungsi sosial sebagai salah satu sarana pembelajaran bangsa, akan tetapi juga memiliki nilai jual ekonomi yang tinggi. Selaras dengan fungsinya sebagai pusat informasi, maka informasi yang dimilikinya dapat dijual. Dengan melakukan beberapa perencanaan yang matang, dengan pemilihan komoditi bisnis yang akan dijual dan bagaimana komoditi …
The current development of information and communication technology [ICT] decreased communication between library staffs and library users. The use of computer and internet has lessened their relationship. Therefore it must be strenghen by a proper personal touch to get library users' satisfaction. To realize this personal touch, the knowledge of library users, their satisfaction and its benefi…