Gaya APA

Gunawardana, . (2015). Impact of self service tecnology quality on customer satisfaction ; Acase of retail banks in western province in Sri Lanka (Gadjah Mada Intern ,Vol 17,No 1, Jan -April 2015). Yogyakarta: fak Ekonomi UGM.

Gaya MLA

Gunawardana, . "Impact of self service tecnology quality on customer satisfaction ; Acase of retail banks in western province in Sri Lanka". Gadjah Mada Intern ,Vol 17,No 1, Jan -April 2015 Yogyakarta: fak Ekonomi UGM, 2015. Artikel.