Gaya APA

Ratnawati, S. (). Penerapan kontrak pelayanan [Citizen's charter] untk mewujudkan standar pelayanan prima di kota Blitar : (Cakrawala3, No.1, Desember 20081-10). : .

Gaya MLA

Ratnawati, Susi. "Penerapan kontrak pelayanan [Citizen's charter] untk mewujudkan standar pelayanan prima di kota Blitar :". Cakrawala3, No.1, Desember 20081-10 : , . Artikel.