Bibliografi : hlm. 315-325.
Judul Asli: Qualitative research methods in public relations and marketing communications, Bibliografi: 436-450 hlm.
Bibliografi hlm. 271-281.
Bibliografi hlm. 208-214. indeks hlm. 215-219.
Judul Asli: Business comunication to day.
Judul Asli: Business comunication to day.
Judul Asli:Psychology.